* What is Mystery Shopping?
* Types of Mystery Shopping
* Benefits
* Methodology
* Types of companies suitable
* Pricing
* Time involved
* Contact and About us
* EQ and Customer Service Training

Before a quote can be determined for the customer service survey, information from the client is required e.g.

* location and number of the stores;

* number of staff to be evaluated;

* frequency of survey to be conducted;

* survey methodology (customised or standard staff service survey via either telephone or personal interaction)

Pricing